Just ask your contact center agents.
...and it is about time.
HR leaders take note: social developments, digital business, consumer behaviors, emerging technologies and more will change how people will work in 2028.
The ongoing war on talent is seeing APAC companies turning to RPA in droves, with many looking to face their employees’ fears.
Humans may not be ready for AI, but neither is AI prepared for us. The future lies in HR leaders orchestrating the right collaboration.
How artificial intelligence, smart workspaces and talent markets will boost employee digital dexterity in future digital workplaces.
Allowing internal teams to determine digital performance monitoring strategies has left a mess of tools; time to clean up.