More companies now use employee engagement data beyond large-scale surveys to garner a more holistic ‘voice of the employee,’ but surveys still play a role.
ASEAN companies need to make bold decisions to balance automation in the workplace as they race to drive up productivity, or they risk significant workforce challenges in the near future.
Employee experience is vital for productivity and efficiency. Employees are also your best ambassadors. So it is surprising that many companies overlook it in their rush to embrace customer experience.
In a rush to embrace digital transformation, many companies are choosing to overlook the investment and effort needed to drive employee engagement initiatives. It may be setting a dangerous precedence.