HR Transformation

Employee Experience

The EX Advantage: The DHL Experience

Three ways the global courier makes employee experience its unique advantage.
Augmented Workforce

Hong Kong Employers Need to Stop Giving Lip Service to AI

New Microsoft-IDC study showed strong links to AI adoption and employee productivity gains.
New HR Processes

HR Needs to Stop Thinking Backwards

Start with a vision for your HR strategy. Don't start with the technology.
Employee Experience

Be Serious About Employee Experience, or Don’t Bother

Employee experience is becoming a gold mine for CX professionals, with exciting results.
Employee Experience

CXOs: Guardians of the Employee Galaxy

‘X’ stands for employee experience and highlights how HR is evolving.
Culture

Employee Engagement Has an Index

The Index is already showing us that our assumptions about employee motivations are far from the truth.
Culture

Reinventing Employee Experience in the Era of Shutdowns

Shutdowns are great, albeit painful, opportunities for introspections on how we manage our employees.
Employee Experience

CHROs: Are You Up to the Digital Challenge in 2019?

As an HR leader, do you want to be a trusted digital-transformation advisor to your CEO? Here are 5 things you can do right now.
Employee Experience

How to Not Be Creepy While Using Employee Data for Workforce Management

Machine learning can tone down the creepiness for HR teams.
New HR Processes

AI Tools to Make Recruitment More Fair

New partnerships are helping HR managers to identify the right talents without bias.
Augmented Workforce

A Stands for Augmentation

The future workforce is going to be a lot more productive with AI around – if we can get past our fears.
Employee Experience

Prediction 2019: Employee Experience Moves to Center Stage

Employees want better experiences; leading employers are waking up to this new reality.
New HR Processes

Death by Silos: How HR Can Avoid It

Time for HR teams to take those Chinese walls down.
Employee Experience

It All Comes Down to Employee Experience

If you are not prioritizing employee experience improvement, you are doing it wrong.
New HR Processes

Is It Time to Toss Out Your Old Employee Engagement Survey?

More companies now use employee engagement data beyond large-scale surveys to garner a more holistic ‘voice of the employee,’ but surveys still play a role.
New HR Processes

Solving Workplace Productivity vs. Automation Conundrum for ASEAN

ASEAN companies need to make bold decisions to balance automation in the workplace as they race to drive up productivity, or they risk significant workforce challenges in the near future.
Employee Experience

[Infographic] You Can't Take EX From the CX Equation

Employee experience is vital for productivity and efficiency. Employees are also your best ambassadors. So it is surprising that many companies overlook it in their rush to embrace customer experience.
Employee Experience

Overlooking Employee Engagement Can Lead to Digital Mediocrity

In a rush to embrace digital transformation, many companies are choosing to overlook the investment and effort needed to drive employee engagement initiatives. It may be setting a dangerous precedence.

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