Employee engagement improves customer experiences but requires leadership and the right corporate culture.
The solution played a critical role in India’s fight against the pandemic by maintaining power generation and distribution to organizations on the frontlines.
Individual offerings from Microsoft and HKBN JOS aim to meet rising employee experience demand from different perspectives.
The organization is using PageUp to modernize and offer an end-to-end talent management capability.
How technology will help to shape the future of work in 2021 and beyond.
Yes, there is a direct link between CX and EX.
The pandemic and travelers’ expectations around it will drive APAC firms to look beyond low travel costs to protect employees better.
DX success may well depend on how well EX initiatives are rolled out. And for that to happen, HR needs to get involved and drive the agenda.
You can say that digital-native companies were wired for remote working. But two — StashAway and GCash — showed that they still needed to rewire their employee engagement.
You may be encouraging unethical behaviors without knowing it.
The COVID-19 is forcing employers to not assume what their employees need and work with them much closer.
Helps CHROs and managers to track employees’ engagement and mental status.
Get ready for unorthodox EX initiatives from retailers.
Will remote working kill agencies dynamism?
Don't misread what your employee engagement data tells you about how to improve employee experience.
Key lessons: HR is now everyone's concern and be careful what you sow.
While many see the benefits, only 28% feel they are equipped to deliver a clear strategy.
It is the year where companies will get serious about EX as they try to avoid talent crunch and public shaming.