Contact centers are evolving fast with AI and automation, and HR leaders need to look out for new types of talent.
Advances in HR tech are about to change the way your workforce works.
AI is making sure your contact center will never be the same again.
How NTT became finance savvy with UiPath RPA
HR leaders need to look out for a new job category that may even help them with their own workloads.
As jobs get transformed, a new survey highlights the top 3 skills that Hong Kong companies will want in their employees.
For AI to work within companies, HR needs to recruit IT talent with very different mindsets.
Three workforce aptitudes to build an adaptive workforce.
The right talent is in demand to transform insights into better value of customers.
To build an adaptive enterprise, build an adaptive workforce
Forget IQ or EQ, companies need to also focus on AQ.
A new crop of Gen Z candidates — diplomas in hand — are now entering the workforce, and they are prioritizing flexibility and development opportunities.
They blame the lack of data literacy, streamlined processes and automation.
XR may be ready for your employees even though it may not be mainstream worthy.
The latest Global Talent Monitor shows discretionary effort and intent to stay increased in 4Q18 – the only time in 2018.
Corporate DNA, like our DNA, can be changed to fit the changing environment, thanks to AI.
Data can uncover sources of digital talent you might not consider.
If you want to transform your corporate culture, you’ll need at least two things: distributed leadership and millennials says CDO panel