Many organizations in Singapore are still struggling to find the direction their digitalization future must take. Businesses are hemorrhaging money and time with every passing day in which they fail to equip themselves with the power to wield technology effectively.
Technology, and the people who know how to wield it effectively, will prove key to Singapore’s continued economic recovery, growth, and competitiveness. With the right approach to technology, data, and decision making, organizations will reap the benefits of banding talent together to strengthen, respond and build their business more effectively.
In his speech on the 2020 Budget in February last year, Deputy Prime Minister Heng Swee Keat said that more than half a million Singaporeans used their Skills Future credits to learn new skills or improve existing ones.
The ability to wield technology effectively is also key to realizing Singapore’s Smart Nation vision. A stronger understanding of technology and data analytics will drastically improve an organization’s productivity and efficiency.
Making every employee a developer
Organizations are in a critical yet advantageous position in that they need to move quickly to transform. They also have a workforce that is primarily focused on technology as they continue to work from home, at least for the foreseeable short term. One way for organizations to rise to the challenge is to invest in training their employees with the skills they need to be prepared for the coming digital economy.
What businesses tend to forget is that they have immense value within their existing workforce through the power of their subject matter expertise, but they haven’t unlocked the capability digitally. Now is the time to get them skilling up and learning how to think about their roles and responsibilities through the lens of technology.
An initial way for your employees to start understanding the power of data and cloud processing and without having to complete a three-year university degree is looking at Low Code / No Code technology. The “Citizen Developer” movement has been adopted by Microsoft and other large organizations for their customers. Through systems like Power Automate, people are skilling and re-skilling while learning more and more about technology and the digital advantage.
Equipping for a data economy
Whether or not we are aware of it, data is the lifeblood of the modern organization. As data takes on many forms, each individual who interacts and communicates with stakeholders, conducts research, and parses information is in some way or form carrying out analysis, leading to mission-critical decision making.
When workers are under-equipped in technology to address the modern-day data economy, they fail to reach their full potential and therefore do not contribute to the organization’s growth. As a result, the business will not be able to achieve optimum productivity or efficiency. Again, this is where the adoption of citizen developers in your organization, taking advantage of the coding techniques mentioned above, can unlock all this potential.
Ideally, in understanding and harnessing its full power by enabling employees to interact and work together in real-time, technology also significantly improves collaboration and the sense of shared commitment and success. Any organization’s talent needs to be trained to be effective citizen data scientists to harness the full potential of analytics, visualization, and decision-making technology tools to bring about the most favorable outcomes.
Preparing for a tech future
Individuals and organizations equipped with the skills and the tools to use data and analytics to make more intelligent decisions are well ahead of the game. Such individuals are “masters of the machines,” so to speak. These people are the future of the workforce. Only when they are in place can technology be efficiently deployed for optimum competitiveness and productivity.
Additionally, organizations that have a proper understanding of the best practices of harnessing technology will be able to use data analytics proactively. Whether artificial intelligence, data analytics, and machine learning tools are used for behavioral insights or to qualify business prospects or improve customer experience, technology used effectively can be a formidable tool for business growth and development.
When deployed well, technology can improve organizational dynamics, in turn paving the way for a new, modern workplace with better strategic business decision-making and enhanced customer experience.
Whatever strategies or tactics are applied, the correct use of technology will help reinvigorate businesses and position them to take full advantage of the digital future.
Peter Gatt, a partner at Servian, wrote this article.
The views and opinions expressed in this article are those of the author and do not necessarily reflect those of HR&DigitalTrends. Image credit: iStockphoto/insta_photos