IT Pros Not Given Room to Grow Skillsets

Tech pros are playing an increasingly vital role in their companies’ future. Their ability to adapt, learn, and deploy new technologies can help their employers stay competitive.

Yet, a recent survey showed that more work needs to be done to shore up their confidence. Part of the problem seems to be lack of time and training opportunities.

In a recent SolarWinds survey IT Pro Day 2019 survey: Building Confidence for Tech Pros of Tomorrow, 60% of tech pros felt that they had not actively pursued a new skill or completed a certification in the last six months. This, despite the increasing lack of confidence in managing current and future environments.

Meanwhile, 63% of survey respondents who started a certification process did not complete it. Nearly half (47%) cited lack of time for committing to completing the course as the main reason.

“Tech pros may know where they want to go, but the road to career confidence can be challenging,” said Joe Kim, executive vice president, engineering, and global chief technology officer, SolarWinds. “Mapping out the necessary skills and understanding how best to gain those competencies can be difficult, as proven by our annual IT Trends Report from earlier this year.”

The survey highlighted the rising importance of in-company training. It ranked as the top tactic for addressing the labor shortage for 35% of respondents. Similarly, 54% cited full-day in-person workshops as providing the most value.

Organizations are waking up to this new reality. Some are using automation to address this gap, with 31% pointing to business investment in new ways to drive skills development.

Application performance management (APM) skills are becoming prized among tech pros. In fact, many see it as necessary.

Specifically, 53% cited user experience monitoring of applications as an additional required skill to develop to manage their environment confidently. It points to the continued prioritization of an exceptional end-user experience.

“Now more than ever, technology professionals work alongside business leaders to meet organizational goals. At the same time, they must keep up with the tremendous amount of work and responsibility that comes with managing today’s complex tech environments,” said Kim.