Poor leadership, lack of ownerships and bad alignment are hurting digital transformation ambitions, said an NTT Ltd’s 2019 Digital Means Business Report.
Of those surveyed, only 11% said they are highly satisfied with those in charge of spearheading digital transformation. This is even though almost three-quarters of them are already underway on their journey.
The study noted a strong belief that digital transformation requires radical, far-reaching changes to achieve success. This, when combined with a lack of strong transformational leadership and focus on the need to change people, is holding many companies back:
The research also offered a direct correlation between organizations’ ability to realize relevant, outcomes-driven value from digital transformation regularly, and their digital maturity. Yet, there still exists an apparent lack of alignment between IT teams and the wider business:
“Organizations should focus less on perfecting a grand digital plan, and more on taking considered and iterative steps in their transformation journey to progress value and clarity of subsequent moves. For various reasons, an organization is its own worst enemy, so any change has to be supported by pragmatic, self-aware leadership who are themselves changing,” said Wayne Speechly, vice president, Advanced Competencies, NTT Ltd.
The research surveyed over 1,150 executives, from 15 countries across North America, Europe, Middle East & Africa, and Asia Pacific, and from 11 industry verticals.